Director, Organizational Effectiveness | Directeur(trice), Excellence organisationnelle

 About us

We are a purpose-driven organization, dedicated to serving Canadians and safeguarding their hard-earned money when it matters most. Every day, we honor our promises by working together as one team, with Canadians’ best interests at heart. We are committed to fostering an inclusive and supportive culture, guided by determination, accountability, and a bias for action.

The right challenge is waiting—bring your experience and make a difference. Join our team and see how far your skills can take you.

About the role

The Director, Organizational Effectiveness is accountable for strengthening the organization’s ability to deliver on its mandate by shaping culture and building effective organizational capability and performance systems. This role leads enterprise-wide initiatives that improve how work gets done, ensuring organizational design, workforce planning, leadership effectiveness and change enablement are aligned with strategy, risk appetite and regulatory obligations.

This position reports directly to the Head, People & Culture and leads a team of employees.

This role can be performed from our Ottawa or Toronto offices, following a hybrid model approach. This is a full-time permanent opportunity. 

CORE RESPONSIBILITIES required for this role

Organizational Design & Workforce Effectiveness

• Ensure organizational structures support strategic priorities, efficiency, internal controls, and risk management.
• Partner with leaders to assess capacity, capability, and role accountabilities during periods of growth, transformation, or stabilization.
• Manage the People strategy and workplan, in support of CDIC's commitment to creating a best-in-class experience for our employees.
• Align P&C initiatives with corporate priorities and ensure initiatives support corporate plan.
• Oversee all aspects of HR strategic planning and program delivery, including recruitment, talent management, performance management, employee relations, compensation and benefits, and learning & development.

Change Leadership & Enterprise Enablement

• Establish and mature enterprise change management practices, tools, and standards.
• Provide hands-on leadership for high-impact transformations (e.g., technology modernization, mandate expansion, policy shifts).
• Assess and mitigate people-related change risks, including readiness, adoption, fatigue, and productivity impacts.
• Coach senior leaders on leading through ambiguity, complexity, and sustained change.
• Provide strategic counsel to executives on enterprise-wide change, including people, culture, and organizational impacts.

Performance, Culture & Organizational Health

• Lead the design and evolution of organizational health frameworks, engagement diagnostics, and performance enablement tools.
• Translate engagement and culture data into actionable insights and enterprise priorities.
• Partner with leaders to strengthen accountability, decision-making, collaboration, and leadership effectiveness.
• Support alignment between values, behaviours, and performance expectations.

Workforce Planning & Capability Development

• Lead integrated workforce planning in alignment with business strategy, succession planning, and talent management.
• Identify enterprise capability gaps and partner with Talent and Learning teams on targeted development strategies.
• Support executive and critical-role succession readiness through organizational effectiveness lenses.

About you

You take pride in the work that you do and are passionate about making a difference and an impact. You face challenges head-on, are an excellent communicator and collaborator, and act with integrity.

SKILLS you bring 

• Ability to influence and motivate at all levels of the organization.
• Exceptional communicator and collaborator.
• Ability to use sound judgment to make informed decisions that may not align with popular opinions.Proven ability to handle sensitive and confidential information with discretion and professionalism.
• Exceptional organization and time management skills with the ability to prioritize and manage multiple projects simultaneously.
• Strong people leadership skills, including mentoring, coaching, and experience in developing teams to reach their full potential.
• Bachelor’s degree – Business, Human Resource Management, or other relevant discipline and/or experience and professional designation (e.g., CHRP/CHRL or equivalent).
• 7+ years of progressive senior leadership experience in Human Resources, with responsibility across the full employee lifecycle, including talent acquisition, employee relations, and total rewards. Performance management and organizational effectiveness.
• Senior HR leadership experience, ideally in not-for-profit, broader public sector, or complex multistakeholder environments.
• Demonstrated ability to lead through growth, change, or transformation, building scalable people systems that support both short-term performance and long-term organizational resilience.
• Strong track record in culture-building, engagement, and DEI leadership, with experience embedding inclusive practices into policies, programs, and leadership behaviours.
• In-depth knowledge of HR best practices, employment laws, and regulations, with the ability to ensure compliance while maintaining a people-first approach.
• Strong business acumen with the ability to create and execute a people strategy to organizational goals.

Must have

Language Requirements: Bilingual Imperative: Level (CBC/CBC)

Security Clearance: Eligibility to obtain a Secret-level security clearance

Closing Date

Applications will be reviewed on a rolling basis, with priority given to applications received by February 27, 2026. The posting may close earlier or remain open longer, depending on application volume.

AI Use Disclosure
Artificial intelligence and automated screening tools are not utilized in this hiring process.

Equity, Diversity & Inclusion and Accommodation Request

CDIC is an inclusive, equitable and diverse workplace. We want to give all qualified applicants the chance to shine during the selection process. We believe that everyone should be treated equally and fairly, regardless of race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CDIC will strive to provide equal opportunity to all. If you need an accommodation to apply for a position or participate in an interview, please contact us at jobs-emplois@cdic.ca.

Sound like you?

If you are passionate about serving Canadians and see yourself as our future Director, Organizational Effectiveness please click the "apply now" button below.