Director, Information Technology | Directeur, Technologies de l’information

About us

We are an organization driven by purpose. We are dedicated to serving Canadians and strongly committed to protecting their hard-earned money when it matters most. We live our promises and commitments every day by serving Canadians as one, and we have their best interest at heart. We strive to build an inclusive, accepting culture with commitment, determination and a bias for action.

The right challenge is waiting for you! Discover how valuable your experience can be and join our team.

About the role

The Director of Information Technology provides strategic and operational leadership for the Corporation's technology infrastructure, encompassing on premises and cloud environments. The role ensures that all infrastructure systems are designed, implemented, and operated securely, efficiently, and reliably to support CDIC's strategic objectives.

As a Director, you will be responsible for developing strategies and operational plans to maintain robust, scalable, and secure IT services while ensuring compliance with corporate policies and regulatory requirements. The incumbent leads IT operations, infrastructure management, and service delivery functions while aligning with organizational priorities and maintaining the ability to transition into a crisis intervention mode when required.

This role can be performed from our Ottawa or Toronto offices, following a hybrid model approach. This is a full-time permanent opportunity. 

CORE RESPONSIBILITIES required for this role

• Strategic Technology Planning: Develop and implement strategic IT plans that anticipate the organization's evolving needs, incorporating emerging technologies and innovations while ensuring robust cybersecurity governance. This includes the identification of security gaps and opportunities for optimization in the IS and GRC functions.
• Cyber Security: Although not directly responsible for cybersecurity, the Director of Information Technology ensures security best practices are incorporated into all technology initiatives. The incumbent collaborates closely with the Director of Cybersecurity to align security priorities with the Corporate Applications and Data Services directors to deliver integrated technology solutions.
• Operational Management: Oversee the day-to-day operations of IT infrastructure, service desk and operations. Ensure effective resource allocation to support ongoing operations and mitigate against cyber threats.
• Intervention Mode Preparedness: Ensure that CDIC’s IT infrastructure is scalable and capable of responding rapidly in intervention scenarios, including setting up temporary operations and ensuring the integrity and availability of IT infrastructure during crises.
• Resource and Vendor Management: Manage critical vendor relationships to ensure CDIC has timely access to the necessary technology resources and expertise, especially for crisis intervention and contingency planning.
• Leadership and Team Development: Lead, mentor, and develop a high-performing IT team, fostering a culture of continuous learning, accountability, and proactive cybersecurity practices.

About you

You take pride in the work that you do and are passionate about making a difference and an impact. You face challenges head-on, are an excellent communicator and collaborator, and act with integrity.

• Technical Expertise: A deep understanding of information technology, including hardware, software, cloud platforms, enterprise systems, networks, and security frameworks. Familiarity with emerging technologies and best practices to ensure infrastructure scalability, reliability, and security.
• Strategic Vision: Proficiency in developing and implementing long-term strategic plans to advance the organization’s technology capabilities. Demonstrates the ability to identify opportunities where technology can streamline business processes, drive innovation, enhance productivity, and optimize costs.
• Project Management Excellence: Strong project management skills to lead technology initiatives from inception to completion. Expertise in managing timelines, budgets, and resources while ensuring clear communication and alignment with organizational priorities and stakeholder expectations.
• Leadership and Team Building: Exceptional leadership capabilities to inspire, motivate, and mentor a diverse team of IT professionals. Skilled in fostering a culture of collaboration, innovation, and continuous improvement while driving team performance and development.
• Effective Communication: Ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong presentation and interpersonal skills to articulate technology investments and strategic initiatives and operational value.
• Business Acumen: Comprehensive understanding of the organization’s business model, strategy, and objectives. Ensures alignment between technology investments and overall corporate goals, contributing to organizational success.
• Analytical and Problem-Solving Aptitude: Expertise in analyzing complex systems, identifying trends, and making informed, data-driven decisions. Adept at diagnosing technical issues and implementing innovative solutions to overcome challenges effectively.
• Commitment to Continuous Learning: A proactive approach to staying current with evolving technologies, industry trends, and best practices. Dedicated to enhancing personal expertise and ensuring the team is equipped with the latest tools, skills, and knowledge.

SKILLS you bring 

• This position requires the incumbent to have a Degree in Information Systems and Business Administration or related disciplines with 10 years of experience. Incumbents with similar educational backgrounds and professional experience may be considered.
• Certification in IT Service Management (ITSM) is an asset.

Must have

Language Requirements: Bilingual Imperative: Level (BBB/BBB) 

Security Clearance: Eligibility to obtain a Secret-level security clearance

Equity, Diversity & Inclusion and Accommodation Request

CDIC is an inclusive, equitable and diverse workplace. We want to give all qualified applicants the chance to shine during the selection process. We believe that everyone should be treated equally and fairly, regardless of race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CDIC will strive to provide equal opportunity to all. If you need an accommodation to apply for a position or participate in an interview, please contact us at jobs-emplois@cdic.ca.

Sound like you?

If you are passionate about serving Canadians and see yourself as our future Director, Information Technology, please click the "apply now" button below.